Support

MATRIX support is operated by the THAMJJ13.TOP White Hat Team. For privacy reasons, account-specific help is only available to signed-in users — never share passwords or codes with anyone.

Emergency help

Account hacked, OTP shared, money lost or being threatened? Get immediate defensive steps.

Documentation

Guides for every part of MATRIX: chat, scanner, courses, certificates, privacy and more.

Report a scam

File a private report or find the verified official reporting resource for your country.

FAQ

Common questions about accounts, age verification, the AI, memory and deletion.

Still need help?

Ask a parent or guardian to contact the THAMJJ13.TOP White Hat Team via the project's official channels. Include your account email (never your password or codes).