Safety

MATRIX is built to be a safe place — technically and emotionally. If something bad happened online, you are not in trouble and you are not alone.

I Need Help Now

The /emergency page gives immediate defensive steps for: a hacked account, a suspicious link you clicked, an OTP you shared, money lost, a compromised social account, suspicious software, online threats or blackmail, and exposed personal information.

Telling a trusted adult

For anything serious — especially threats, blackmail or money lost — tell a trusted adult immediately. MATRIX can guide you, but adults and authorities can act.

The platform's rules

• Defensive guidance only — no operational help for harmful activity.
• No judgment, no fear-based language — calm, clear steps.
• Prompt-injection attempts are defended: the assistant always stays MATRIX.
• Sensitive data is redacted before AI, and refused topics never reach the model.